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SwissBorg Exchange Review: Fees, Features & Verdict

SwissBorg Exchange Review: Fees, Features & Verdict

Business
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Last updated: April 28, 2025
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19 mins read

SwissBorg is a user-friendly cryptocurrency exchange with a focus on simplicity and passive income features. Rather than competing through high-frequency trading tools or complex interfaces, SwissBorg offers a smooth experience aimed at users who want a straightforward way to manage their crypto.

The exchange puts emphasis on simplicity, offering tools that make it easier to track holdings, access yield opportunities, and manage assets without needing advanced knowledge. The platform caters primarily to users interested in a passive approach to crypto, rather than active trading.

In this review, we will examine SwissBorg’s core features, evaluate its usability, and find out whether it offers practical value to everyday investors. We will also highlight areas where the platform stands out and where it may fall short, helping readers decide if it aligns with their investment goals. Let’s take a look:

What Is SwissBorg?

SwissBorg launched in December 2017 during the crypto market’s breakout year. Founders Anthony Lesoismer and Cyrus Fazel raised $53 million to kick off the project, which later saw its native BORG token reach a $1 billion market cap during its peak in 2021. Headquartered in Switzerland, the company built its identity around an international team spanning over 20 countries and includes thousands of employees from diverse professional backgrounds.

The main goal of the platform is to simplify crypto wealth management. It connects to major exchanges, integrates with DeFi protocols, and uses a community-driven structure for ownership. SwissBorg is available on iOS and Android, providing users with access to various cryptocurrency investment tools at the tip of their hands. As of 2025, SwissBorg has over 1 million registered users and is growing steadily. It is important to note that SiwssBorg is mainly a mobile app trading platform and does not have web interface available at the moment.

SwissBorg also holds multiple regulatory approvals. These include a Virtual Currency Exchange License and a Virtual Currency Wallet License from Estonian authorities, recognition from Switzerland’s VQF, and registration with a Swiss Self-Regulatory Organization (SRO). These credentials support its continued operation across a wide international user base.

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Pros and Cons

Pros
  • Simple and intuitive interface.
  • Offers attractive yields.
  • Strong and active community.
  • Innovative crypto services.
  • Responsive customer support.
  • AI tools for asset management.
  • Award-winning mobile app.

Cons
  • Limited access for global users.
  • Higher tiers hard to reach.
  • No web support for desktop users.

SwissBorg Key Features

SwissBorg offers a mix of tools aimed at making crypto investing more accessible and data driven. Each feature ties into the larger goal of giving users more control over their assets, regardless of whether they are holding, earning, or reallocating.

Smart Engine

The Smart Engine connects with multiple exchanges and scans hundreds of trading pairs in seconds. It picks out the best possible rates, whether users are buying or selling in fiat or crypto. It also figures out the fastest route to execute each trade. There’s no need to jump across platforms or compare rates manually as the engine handles that in the background.

Thematics

The Thematics feature lets users invest in curated crypto bundles built around specific ideas, like Web3. These bundles are automatically rebalanced and include a set of pre-selected assets chosen to help spread out risk while still keeping performance in focus.

Portfolio Analytics

SwissBorg tracks every movement inside a user’s portfolio. It breaks down profit and loss, tracks fees, and shows how assets are allocated. There’s also an hourly performance analysis powered by deep learning tools, giving a close-up view of what’s working and what’s not.

Smart Yield Accounts

Smart Yield Accounts allow users to earn daily returns just by holding supported cryptocurrencies or stablecoins. The yield isn’t random as it is calculated using an optimizer that constantly evaluates both CeFi and DeFi strategies. Users can start or stop anytime, with no fixed lock-ins.

SwissBorg Earn

SwissBorg Earn adds flexibility by letting users pick from a range of yield strategies. Some focus on stability, while others go for higher returns with more risk. The idea is to let users match their earnings approach to their own risk tolerance instead of locking them into one fixed path.

Reward Program

SwissBorg also runs a simple rewards system. Users who invite friends get a scratchcard-style reward ticket, which could be worth anywhere from €1 to €100 in BORG tokens. It’s a basic but functional way to grow the user base while giving something back to both parties.

How to Create Your SwissBorg Account?

Creating an account on SwissBorg doesn’t take much. Just move through each step, screen by screen, and you’ll be set up in minutes.

1. Download the SwissBorg App

QR code for SwissBorg app

2. Open the App and Enter Your Phone Number

Launch the app. Tap “Get Started.” Enter your phone number. You’ll get a 6-digit code through SMS—type it in to continue.

SwissBorg Enter your phone number

3. Create Your PIN

Now set a 4- or 6-digit passcode. This becomes your login PIN. Keep it simple but secure. You’ll use this every time you open the app.

SwissBorg Create a secure PIN

4. Provide Personal Details

On the next screen, enter your full legal name. Match what’s on your ID. Add your date of birth and nationality. Tap “Next” to move forward.

SwissBorg Provide personal details

5. Provide Email and Verify

Enter your email. Check your inbox for a message. Click the verification link inside. Return to the app once it’s done.

SwissBorg Enter email address

6. Enter Address and Finalize Your Account

You’ll now be asked to add your full address. Fill it in completely. After that, answer a few investment-related questions and your account is now live.

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Does SwissBorg Require KYC?

Yes, SwissBorg requires users to complete KYC to access its services. The platform enforces identity verification as part of its compliance with KYC and AML regulations.

There are three account levels, each with different limits and verification steps:

  • Level 1 (Proof of Identity): Requires a passport, ID card, residence card, or driver’s license. Deposits and withdrawals are limited to €5,000. Verification is usually automated and takes about two minutes.
  • Level 2 (Proof of Residence): Requires a document showing your address. This increases deposit limits to €50,000 and withdrawal limits to €1,000,000.
  • Level 3 (Proof of Funds): Requires documents showing the source of funds. This level removes all deposit and withdrawal limits.

To verify an account, users can open the app, tap the profile icon, go to Account Level, and submit the required documents.

Deposits and Withdrawals

SwissBorg handles deposits and withdrawals through both crypto transfers and direct bank transactions. The process stays relatively simple, though there are a few requirements users need to follow. Only bank accounts registered under the same name as the SwissBorg Wealth App account are accepted. Any transfer sent from a third-party bank will get rejected and returned.

The platform supports 16 fiat currencies, including major ones like USD, EUR, and GBP. Users can fund their accounts in any of these without paying deposit fees. This part is pretty straightforward and there are no hidden charges.

Withdrawals, however, come with a few more layers. Transfers done through SwissBorg’s banking partners can be completed quickly, sometimes within five minutes—thanks to support from SEPA and Faster Payments networks. Speed varies depending on the bank, but in most cases, the wait isn’t long.

SEPA deposits on SwissBorg Exchange

SwissBorg applies an average fee of 0.10% for withdrawals made in BTC, ETH, BORG, and all supported fiat currencies. On top of that, clients might face additional charges from their bank, depending on the method used. Fees aren’t flat either as they vary based on how the withdrawal is processed and which currency is involved.

Supported payment methods:

  • Crypto transfer
  • UK bank transfer (via FPS)
  • SEPA bank transfer
  • SWIFT wire transfer
  • Debit & Credit Card

SwissBorg Security and Privacy

SwissBorg puts serious effort into protecting user assets and data. Its security infrastructure combines blockchain innovation with strict operational controls. At the core is Multi-Party Computation (MPC), a method that removes the need to generate private keys altogether. Without a key to steal, there’s no single point of failure. Instead, transactions rely on distributed computations performed by multiple parties who never expose their inputs.

The exchange has also implemented Fireblocks which complements this setup really well. Known for its secure MPC framework, Fireblocks helps keep SwissBorg’s internal architecture insulated from both breaches and software flaws. The Wealth App, as a result, runs with high resilience under pressure, with fewer attack points exposed.

User funds are stored offline using multi-signature cold wallets, adding another layer of safety. Even if one system fails, unauthorized access is unlikely. Users are also encouraged to use two-factor authentication to strengthen account-level protection.

SwissBorg excels at security and that’s because behind all this stands a team with deep roots in finance. These aren’t newcomers; SwissBorg’s administrators have held senior roles at top-tier banks and investment firms. Their experience shapes how the platform manages risk consistently without shortcuts.

SwissBorg App Usability and Trading Interface

The SwissBorg app features a clean and intuitive interface that caters to both beginners and experienced users. The dashboard is simple to navigate, allowing users to easily monitor their portfolios, access key information, and make transactions without unnecessary complications. The layout is designed to simplify things, with clear sections for portfolio performance, market data, and asset management.

Each token page provides in-depth details, including descriptions of the cryptocurrency, its associated project, and even its environmental impact. This level of detail helps users understand the currency better before investing. The app also ensures that users have access to valuable information without feeling overwhelmed.

SwissBorg app trading interface

As highlighted earlier, SwissBorg’s design prioritizes ease of use, which is why it is considered a great app for beginners. At the same time, it doesn’t sacrifice functionality either. The balance between simplicity for beginners and advanced features for experienced investors reflects its impressive UI design.

The app’s thoughtful design and layout aim to make cryptocurrency investing more accessible.

SwissBorg Smart Engine

The Smart Engine enhances SwissBorg’s trading capabilities by connecting to multiple major exchanges including Binance, Kraken, and Bitfinex. It analyzes hundreds of trading pairs within seconds and identifies the most efficient path to execute user orders. This system ensures access to competitive rates without requiring users to compare prices manually across platforms.

There are no inflated exchange rates or hidden spreads either. A single, transparent fee applies per transaction, and that fee is reinvested into the platform’s infrastructure rather than extracted as profit.

SwissBorg has expanded this system by introducing the Meta Exchange, or MEX. This model consolidates centralized exchanges, decentralized protocols, and traditional finance under one interface. It provides a single, seamless way to convert assets, removing the need to switch between services.

SwissBorg Smart Engine

The Smart Engine also supports synthetic trading pairs that do not exist natively on traditional exchanges— like converting Euro to Helium. It continuously scans the order books of integrated exchanges and computes the best possible route for execution based on price and liquidity.

The process is designed to be fast, precise, and efficient. Users get the best rate without needing multiple accounts or external tools. The Smart Engine reduces complexity by merging liquidity sources into one efficient engine.

SwissBorg Thematics

SwissBorg Thematics offers structured crypto exposure through pre-built investment bundles based on specific themes. Instead of selecting individual assets, users choose a theme that aligns with their outlook, and the app handles allocation across multiple relevant tokens. This provides a simplified yet diversified approach to portfolio building.

The Web3 bundle includes projects like Ethereum, Polygon, and Polkadot, offering broad exposure to the Web3 sector. Another option, the Golden Thematic, combines Bitcoin with gold-linked assets, balancing potential upside with defensive positioning during market volatility. Apart from these the bundles that are available can be seen in the image below:

Crypto bundles on SwissBorg

Each bundle is actively managed by the platform. Allocations are automatically rebalanced over time to reflect market shifts and maintain diversification. This approach is similar to traditional portfolio management practices, which are typically reserved for high-net-worth individuals.

For retail investors used to juggling charts or chasing trends manually, this simplifies the experience without dumbing it down. The idea is simple: let the platform manage the weightings and rebalancing while users choose the direction.

SwissBorg’s Exchange AI Portfolio Analytics

SwissBorg’s AI portfolio analytics offers users a structured and transparent view of their performance. The system goes beyond displaying basic account metrics by breaking down gains, losses, and fees with precision.

Users can view both realized and unrealized returns, along with a clear, itemized breakdown of transaction fees. This level of visibility helps investors track outcomes and evaluate their strategies with minimal guesswork.

he app helps short-term traders react to fast market changes with hourly asset analysis. It uses two key proprietary tools:

  • The Cyborg Predictor: Forecasts price movements using machine learning, historical patterns, and technical data.
  • The SwissBorg Indicator: Combines common technical signals into a single output for quick market assessment.
SwissBorg Portfolio Analytics

Then we also have Community Sentiment, which reflects buy and sell activity across the platform within a 24-hour window. This offers insight into broader user behavior, helping contextualize shifts in market tone. The support and resistance feature automatically identifies significant price levels, giving traders quick reference points without requiring manual chart analysis.

Together, these analytics create a seamless trading experience. The system simplifies key data while keeping the depth needed for both new and experienced traders.

SwissBorg Smart Yield Accounts

SwissBorg’s Smart Yield Account offers a beginner-friendly entry point for earning passive income on crypto holdings. Instead of manually engaging with decentralized protocols or managing multiple wallet connections, users can deposit supported assets and earn yield directly through the SwissBorg app. The platform automatically allocates and rebalances funds using built-in DeFi strategies, with no action needed from users.

SwissBorg Smart Yields

The yield varies depending on the asset. Bitcoin typically earns a modest return, around 0.05% APY, reflecting its lower risk profile and demand in DeFi markets. Ethereum’s yield is more competitive, ranging from 2.5% to 5%, while assets like SushiSwap offer around 2%. SwissBorg’s native token provides the highest available rate, exceeding 18% APY at the time of writing. These figures are not fixed and adjust based on market dynamics and performance. Current rates can be viewed on the Smart Yield section of the app.

This structure appeals to users who want exposure to DeFi without managing the complexity themselves. It removes the need to track gas fees, select yield farms, or monitor token movements across protocols. Users receive daily rewards that are calculated and distributed automatically. Your funds have no lock-up periods and stay available for withdrawal at any time. The Smart Yield Account lets you earn crypto yields easily and is ideal for users who want passive returns on idle assets.

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SwissBorg Earn

SwissBorg Earn expands on the Smart Yield system by offering deeper access to passive income products through staking, lending, and DeFi protocols. It automatically enables the app’s high-yield features by connecting users to Aave, Curve and Lido, with no setup needed.

The app offers liquid staking, lending, and farming options, each with different risk and return levels. All are presented in a clear interface that doesn’t overwhelm users.

Strategies are divided into three tiers:

  • Core Tier: Stable and steady for most of your portfolio. Uses low-risk activities with predictable returns.
  • Adventurous Tier: Higher risk and potential yield, with added volatility.
  • Brave Tier: High-risk, high reward for small allocations only.

The Earn section lets users access DeFi without leaving the app. Also, if you are unsure where to begin, The Cyborg Mood tool suggests strategies based on your preferences. This combines automation with choice, so you can build a portfolio that fits your comfort level without manual research.

Current daily rate per asset for SwissBorg Earn

SwissBorg Fees

SwissBorg implements two main types of fees:

  • Exchange fees
  • Thematics fees

Exchange fees depend on the user’s account status, with rates ranging from 1% for standard accounts down to 0.25% for Genesis accounts. Thematics fees also vary, starting at 0.35% per month for Genesis accounts.

The platform uses a tiered membership structure, somewhat similar to what you’d see on other exchanges like Binance or KuCoin. The key factor in determining your membership level is how many SwissBorg Tokens (BORG) you stake. More staked tokens lead to lower fees and better yields, incentivizing users to hold and stake more.

SwissBorg charges no deposit fees. Crypto withdrawals require standard network fees, with extra charges for some major cryptocurrencies. The withdrawal fees vary depending on the cryptocurrency being withdrawn and the user’s loyalty tier. The full breakdown of the fees can be seen on SwissBorg’s official fees page.

While the fee structure is relatively straightforward, the total cost can fluctuate based on the membership level and the assets being traded or withdrawn.

SwissBorg Support Currencies

SwissBorg supports trading for over 90 cryptocurrencies including Bitcoin, Ethereum, Solana, and Tether. The selection continues to grow through community voting, giving users input on future additions – a flexible approach most platforms don’t offer

Top cryptocurrencies available on SwissBorg

The platform also supports 16 fiat currencies, which gives users more choice in how they fund and manage their holdings. There’s a dedicated page that lists every supported asset, broken down clearly for reference. The constant updates and user involvement show SwissBorg’s push to stay current without overloading the interface with too much at once.

BORG Token

The BORG token is SwissBorg’s native cryptocurrency, built on Ethereum as an ERC-20 token with a fixed supply of 1 billion. Currently, 30% of the total supply is staked while 55% is held in Yield accounts. With over half the supply locked up, this creates reduced liquidity and increased pressure on circulating tokens.

SwissBorg native token BORG

BORG tokens provide exclusive app benefits, including premium membership with better exchange rates and zero fees when staked. Holders also participate in meaningful platform governance, voting directly on development decisions.

Additionally, SwissBorg conducts regular token buybacks to reduce circulating supply. This helps stabilize BORG’s value by absorbing market volatility. Together, these features make BORG both a utility token (for access and governance) and a supply-managed asset.”

SwissBorg Customer Support

SwissBorg users looking for support can expect swift responses to their queries. Most requests get a response within 24 hours, which is faster than what many crypto platforms typically offer. Customer feedback on their support team is generally positive, especially for being helpful and timely.

There’s an in-app chat feature that handles most issues directly from the app, which makes it quicker for users to explain their problem and get follow-up responses in one place. That’s the preferred option. There’s also a support form on the website for users who need to submit longer queries or attach files.

For people who prefer to troubleshoot things on their own, the help center covers most common questions. It’s filled with walkthroughs and tutorials that explain features, settings, and steps clearly enough for beginners to follow.

Final Takeaway

SwissBorg is a solid crypto exchange but it won’t work for everyone. If you need desktop trading or instant sign-ups, look elsewhere. The 90-crypto selection feels limited against giants like Binance, and that 5€ card deposit fee stings. But what you get in exchange is possibly the most secure retail crypto app out there, with AI tools that actually help rather than just hype. For mobile users in supported countries, that tradeoff makes sense. Where SwissBorg really wins isn’t in ticking every box, but in perfecting the ones that matter most to cautious investors. The Smart Engine isn’t just marketing speak – it demonstrably gets you better rates. Thematic investing simplifies portfolio building without dumbing it down. Yes, you’ll have to endure KYC and mobile-only access, but you’re buying into what feels like the Apple ecosystem of crypto apps: polished, opinionated and all about security.

New to crypto? SwissBorg makes it easy—and rewarding! Get up to $100 when you sign up & trade.

Frequently Asked Questions – FAQs

What is SwissBorg?

SwissBorg is a blockchain-based investment platform that lets users buy, sell, and manage crypto assets through a mobile app.

How does SwissBorg work?

It uses a smart engine to find the best prices from multiple exchanges and executes trades based on the user’s order.

Is SwissBorg a decentralized exchange?

No, SwissBorg is a centralized exchange that offers decentralized finance features like Smart Yield strategies.

Is SwissBorg available as a desktop version?

No, SwissBorg is only accessible via its mobile app on Android and iOS.

Is SwissBorg secure?

Yes, SwissBorg uses security tools like Fireblocks and follows strict compliance standards to protect user funds.

Does SwissBorg require KYC?

Yes, all users must complete a Know Your Customer (KYC) verification to access the platform.

What countries is SwissBorg available in?

SwissBorg supports over 115 countries but does not offer services in the United States.

Can I use SwissBorg without verifying my identity?

No, identity verification is mandatory before using any services on the app.

What is the BORG token used for?

The BORG token powers the SwissBorg ecosystem, offering staking benefits and community rewards.

What fees does SwissBorg charge?

SwissBorg charges variable trading fees based on account level. Exchange fees range from 1% to 0.25%, and thematic investment fees range from 2% to 1%.

Are there fees for deposits and withdrawals?

Bank deposits are free, but card deposits have a minimum fee of 5 EUR. Withdrawals use a percentage-based fee model.

Can I earn rewards on my crypto?

Yes, users can earn yield on supported assets through SwissBorg’s Smart Yield feature.

What customer support options are available?

SwissBorg offers support through a live chat in the app and a help page with a ticket submission system.

Your $100 SwissBorg bonus is waiting—but not for long! Sign up, buy Bitcoin or any other cryptocurrency, and earn a chance to claim this reward before it’s gone.



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